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Tier Technical Support / Customer Service

Employer
The Midtown Group
Location
Reston, VA
Closing date
Feb 20, 2019

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
Ideal candidates will be passionate, astute IT Professionals and those aspiring IT Professionals eager to join a fast-paced, fun and challenging team. Should possess Bachelor's degree in Information Technology, Computer Science, or related field, and at least 0-1+ years of relevant experience preferred Strong written and verbal communication skills. Accurate and thorough documentation skills are essential. Demonstrated troubleshooting skills of computers, Microsoft Operating Systems (including Windows 7, Windows Server basics), OSX, networking (TCPIP), and various PC end-user applications (MS Office, electronic mail, Terminal Services, VPN's, etc.). Demonstrated passion for the IT profession, expanding knowledge and skills, and providing service to customers. Project will run through the end of May 2019 supporting a scholastic assessment support center

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