Customer Service Representative

Employer
OfficeTeam
Location
Frederick, MD
Posted
Feb 19, 2019
Closes
Feb 25, 2019
Function
Customer Service
Industry
Other
Hours
Full Time
Ref ID: 04520-0010810629Classification: Customer ServiceCompensation: $12.00 to $14.00 per hourAre you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-skilled candidate. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long term temporary Customer Service Representative position in Frederick, Maryland could be perfect for you! Responsibilities: - Retrieve and oversee the sending of written business communications - You will likely support business development and client referral goals by actively cross-selling and referring customers - Deliver outstanding, friendly customer service in a timely fashion - Handle incoming telephone calls- Ability to effectively interact, verbally and in writing - Microsoft Excel experience - Knowledge of call centers - Critical thinking, problem solving, ability to work independently - Knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Enthusiastic attitude and an engaging businesslike approach - No stranger to performing extensive research to resolve complex customer inquiries - Customer service and office administrative skills - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Strong computer skills including customer database systems - 2+ years' experience with performing in a goal-driven customer-focused environment preferred If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888-490-4154 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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