Call Center Representative
Job Summary/Company: Sparks Group is seeking Customer Service Representatives to help support a company in the medical industry that thrives on the idea of changing lives and making a difference. Do you have a strong customer service background in the retail or restaurant industry? This could be the job for you! Apply now or call 703-620-6444.
- Receive incoming calls in a professional demeanor and document patient information.
- Thoroughly communicate with hospital staff and company physicians to ensure patient care.
- Assist with Tier 1 technical support
- Escalate Tier 2 technical support inquiries to appropriate contact
- Strong customer service and communication skills
- Excellent computer proficiency
- Ability to work a flexible schedule
Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!
Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.