Vector Security is currently seeking a Sr. Network Engineer. This role is responsible for the design and development of customer network communications. They analyze equipment specifications and process requirements to conceive a practical design and determines feasibility from technical and economic perspectives. This role coordinates and consults with customer representatives to create designs and resolve/modify design problems and develops and maintains technical procedures, documentation and manuals. They compile and analyze operational data and directs tests to establish standard for new designs or modifications to existing equipment, systems, or processes. Success for the Sr. Network Engineer is measured by ensuring network designs meet industry standard specifications for routing and security best practices. In addition, authoring support documentation such as installation guides, troubleshooting guides, etc. that are accurate and concise are critical to the Sr. Network Engineer's success. Main Responsibilities: Customer Service Design/Engineering Sales Support of the Proposal/Design/Change Process Assist Sales Engineering with technical solutions, as needed by the following: Attend preliminary calls with customer prospects for network information gathering Create cSOWs (Customer Statements of Work) outlining a Network Product/Proposal per customer info and requirements Create a Network Diagram outlining a Network Product/Proposal per customer info and requirements Present new network delivery proposal to the customer Security Perform monthly scans of networks that the company validates for PCI-DSS certification Create and Maintain all documentation in preparation for yearly PCI Audit Maintain Policy and Procedures documentation as it pertains to Computer and Network security Monitor security vulnerability reports and ascertain potential exposure and exposure of our customers Provide subject matter expert support for various technologies IPSec/VPN Various firewalls and firewall venders (Fortinet, Meraki, SonicWall, etc) Cellular services (3G/4G LTE) WiFi technologies SD-WAN Support for Customer Environments Ensure the successful installation, integration, and deployment of our products in customer environments while maintaining quality and superior customer satisfaction Provide technical training and product overview Equipment Testing Test new equipment for viability for customer rollouts Test new software and/or features of existing deployed equipment Provide Engineering Tier 2 support via Weekly On Call rotation Remain available at all times for escalations from NIVs, NOCs, and customers Required Skills and/or Knowledge: Must have an understanding of computer science / information technology related principles and how to conduct business at an elevated level. 6+ years of experience in a multi-platform IT environment, end user support, desktop architecture, analysis & design, reporting, and process engineering is necessary. Knowledge of the technical components of an enterprise IT infrastructure is required. IP troubleshooting experience required. Sales engineering experience a plus. Telecommunications industry experience a plus. At least one industry related certification strongly preferred to demonstrate a strengthened understanding of the industry: CCNA/CCNP FCNSA/FCNSP CISSP JNCP Company Overview: Recognized as #1 in security by SDM Magazine and ranked #5 among the top electronic security providers in the United States, Vector Security provides home automation and mobile security solutions to more than 300,000 homes, businesses, and multi-site enterprises across North America and the Caribbean, including many Fortune 500 companies. With services tailored to fit each customer's needs, we offer everything from alarm monitoring and smart home solutions, to video surveillance and managed network services. Our unique history traces back to The Philadelphia Contributionship, America's oldest property insurance company founded in part by Benjamin Franklin in 1752. Along with competitive compensation and career advancement opportunities, we offer a comprehensive "Total Rewards" package. Qualifying employees receive: Medical, dental, and vision coverage Company paid life and AD&D insurance Company paid short- and long-term disability Voluntary benefit products 401k retirement savings plan after just 60 days Paid time off for vacation, sick and floating holidays Tuition reimbursement Employee Assistance Program (EAP) Experience Required 6 year(s): Experience in a multi-platform IT environment, end user support, desktop architecture, analysis & design, reporting, and process engineering Education Required Bachelors or better in Computer Science or related field Skills Required Ability to work from home Ability to multi-task Organization Analytical Skills Technical / professional proficiency Microsoft Office Problem Solving Attention to detail Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. See job description