Customer Sales Associate
Job Description Position: Customer Sales Associate Job Purpose This position provides leads for potential mortgage borrowers to the Mortgage Loan Officers, and contacts current customers regarding their mortgage loan product. Organization and supportive duties comprise the fundamental responsibilities of the position. I. Essential DutiesAbides by all company policies and procedures, including the "Mandatory Rules for Marketing Assistants and Unlicensed Employees, including Loan Officers not Licensed in a Certain State".Calls and solicits potential borrowers to apply for mortgage related products with Mariner Finance (cannot take an application nor discuss rate and terms).Calls Loan by Mail (LBM's) borrowers to solicit additional loan products.Assists the Central Auto department by taking GoldTrak applications and submitting them to underwriting for processing.Delivers a prepared sales script over the phone that describes mortgage related products to the potential borrower, and adjusts them to better target the needs and interests of specific borrower types.Refers all potential buyers who would like to discuss loan rates and terms, and all questions regarding loan rates and terms, to the Licensed Loan Officer in the state where the property is located.Records names, addresses, information, and feedback of potential borrowers contacted.Assists branch network with solicitations of other company loan products and verification of contracts.Stays up to date on products offered and discuss available options with current and potential customers.Responds resourcefully to customer requests and concerns.Additional duties and responsibilities may apply. Mariner Finance is currently seeking Customer Sales Associate to be a part of our Mortgage Team in White Marsh, MD! Becoming a Customer Sales Associate is a great way to get your foot in the door, and if you're motivated to succeed you could be on the path to starting a great career! Based off of performance and industry knowledge, this position provides an easy transition to becoming a Mortgage Loan Officer. Responsibilities: * Call and solicit potential borrowers to apply for mortgage related products with Mariner Finance (cannot take an application nor discuss rate and terms) * Over the phone, deliver a prepared sales script that describe mortgage related products to the potential borrower * Adjust sales scripts to better target the needs and interests of specific mortgage borrower types * Refer all potential buyers who would like to discuss loan rates and terms, and all questions regarding loan rates and terms, to the Licensed Loan Officer in the state where the property is located * Assist branch network with solicitation of other company loan products and verification of contracts * Record names, addresses, information, and feedback of potential borrowers contacted * Additional duties and responsibilities may apply Qualifications: * High school diploma or equivalent required * 1-2 years of sales experience * Knowledge of the mortgage industry or a strong desire to learn * Ability to learn quickly * Possess a great telephone voice and excellent communication skills Benefits: As a team member of Mariner Finance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction * Competitive Salary * Medical, Dental, Vision * Life Insurances * 401k with Company Match * Paid Time-Off * Education Reimbursement * Flexible Spending Account Mariner Finance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, creed, religion, gender identity, sex, marital status, sexual orientation, national origin, physical or mental handicap, covered veteran status, or other status protected by applicable law.