Director of Risk Management

NIH Federal Credit Union
Rockville, MD
Feb 14, 2019
Feb 28, 2019
Executive, Director
Full Time
We are looking for more than just an employee, we are looking for a true team member dedicated to enhancing the member experience! Come join the credit union movement and Discover Banking With Heart at NIHFCU! OVERVIEW Working with the SVP CFO objectives, responsible for developing, implementing and ongoing improvements of the Enterprise Wide Risk Management program (ERM). This includes vendor management, compliance, business resumption plan with focus on business unit operations; fraud prevention, detection, investigations of events; oversees coordination between insurance companies and attorneys, and loss recovery, system controls, perform assigned internal control functions, and manages physical security. Conducts ongoing review of business activities with an elevated risk profile and designated new services before and during implementation. The objective is to provide protection of the organizations assets in alignment with established risk polices and legislative requirements. This position will work closely with all aspects of the organizations operational and executive leadership to identify, assess, and mitigate the high priority risks of the organization. The individual utilizes excellent communication skills, both written and verbal, to communicate complex issues in a simple manner to management, executives, Supervisory Committee, and the Board. Responsible for working with the SVP in facilitating the organization through the complete lifecycle of the ERM process with a focus on integrating risk management techniques into the credit unions strategy, budgeting and operational processes. This requires developing and maintaining a trusted, collaborative relationship with credit union operation and executive management to promote an appropriate level of engagement in ERM activities. Position is the designated BSA Officer, and Security Officer. Provide guidance to the organization towards achieving the business goals as established supporting the SVP, CFO in managing the inherent risks of the organization operations. MAJOR DUTIES & RESPONSIBILITIES In conjunction with senior management and Supervisory Committee, responsible for development and coordination of the credit unions risk management policies formulates the credit union risk management policies. Directs staff in establishing risk management policy procedures and standards; developing risk management analysis reports; developing approval procedures and guidelines in risk limits by type of product and/or transactions and/or systems; and in establishing management and administrative procedures; training requirements to ensure adherence to policies. Provides counsel to management on risk management issues. Involved in evaluation new products, services, third party vendors. Develop, recommend, and maintain risk management-related vendor relationships that deliver service, and products to meet financial institution and member objectives. Provide or arrange training, instruction to management in risk mitigation programs and processes. Directs the daily operations of risk management actions by the Risk Analyst(s), and participates in budgeting and development of annual business plan. Prepare accurate and timely reports compiling statistics and making presentations to CEO, CFO, Supervisory Committee, and Board of Directors as requested. Prepare and present monthly security report for the Supervisory Committee. Develop and maintain fraud control and loss prevention measures. Respond to internal and external audit exceptions with action plans to correct deficiencies in policies and procedures. Comply with applicable laws and regulations, including but not limited to, the NCUA Part 748, Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to credit union policies. Directs the business resumptions readiness plan for the credit union, engaging the business unit managers. Directs the vendor management program, coordination with management contract owners, and resource vendor Maple Street. Directs the compliance management program, coordination with business unit managers and the resource vendor AffirmX. Investigates confirmed fraud cases related to Debit & Credit Cards, checks, and ACH and Wire fraud for amounts -$250K. Provides oversite for processing debit card fraudulent disputes, CAM alerts, FRIS alerts, and insurance claim submission. Guide, perform investigations of payment fraud across multiple channels, the development of suspects and the preparation cases including the processing and filing bond claims with the bonding company. Guide processing of government reclamations. Perform security and compliance audits of branches. Maintain Monetary Logs and OFAC reports. Maintain employee card access system, issue, delete, or monitor card access as necessary. Stays current on changing trends in security for financial institutions. Provides fraud and security training for Employees and members. Requirements EDUCATION & EXPERIENCE Bachelors degree required. Five (10) to ten (15) years of management experience in fraud prevention, financial crime prevention, and operational risk in financial institution environment including ERM approach. AML or Certified Fraud Examiner (CFE) certification preferred. Knowledge of Credit Union policies and practices, including all aspects of branch operations and products. Excellent knowledge, application, and understanding of state and federal regulations pertaining to financial fraud reporting techniques. Excellent investigative and interviewing techniques as well as strong verbal and written communication skills with the ability to interact professionally with all levels of the credit union including Executive/C-Level. Excellent organizational skills, ability to prioritize multiple assignments, strong problem-solving and analytical skills to understand complex transactions and accounts. Strong verbal and written communication skills and the ability to interact professionally with all levels of the corporation including Executive/C-Level. Ability to work independently with minimal supervision and minimal information available with all levels of management and with volunteers, and ability to maintain utmost confidentially of accounts and/or employees under investigation. Ability to take initiative and execute tasks with minimal direct supervision and day to day management. Possess strong problem-solving and analytical skills to understand complex transactions and accounts. Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes Ability to network and establish strong relationships with police agencies, vendors and other financial institutions. Experience with ACH, NACHA, banks, financial institutions back office or payment processing. PM18 PI107722614