Telecommute Customer Advocate

Employer
VirtualVocations
Location
Fairfax, VA
Posted
Feb 14, 2019
Closes
Feb 26, 2019
Function
Accountant, IT
Industry
Other
Hours
Full Time
A reporting software company needs applicants for an opening for a Telecommute Customer Advocate. Core Responsibilities Include: Identifying priority issues for escalation and communicate relevant information to appropriate parties Serving as a resident product expert Handling incoming requests from customers and prospects Required Skills: Ability to use Excel and being comfortable with its arithmetic, date & time, and statistical functions Excellent verbal and written communication skills Ability to reproduce and troubleshoot software and data issues 1-3 years of customer facing experience

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