Customer Service Representative

Bethesda, MD
Feb 14, 2019
Feb 25, 2019
Customer Service
Full Time
Ref ID: 04540-0010846870Classification: Customer ServiceCompensation: DOEOpenings for Customer Service Representatives! OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic environment. This Customer Service Representative opportunity is located in Bethesda, Maryland, and is a short term temporary engagement. What you get to do every single day - Provide accurate, friendly customer service in a timely fashion - Handle incoming telephone calls - You will likely support business development and client referral goals by actively cross-selling and referring customers - Retrieve and oversee the sending of written business communications- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Proven knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Call center experience preferred - Proficiency in data entry - Solid understanding of navigating basic office equipment and protocols - Strong communication and interpersonal skills (verbal, written, and listening) - Enthusiastic attitude and an engaging businesslike approach - Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications - Strong problem-solving skills - Proven computer skills - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Excellent customer service and office administrative skills If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! If you are interested in this position please send your resume to Rebecca Reese at [Click Here to Email Your Resume]OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888-490-4154 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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