Director Customer Engagement
25% or less - Business Travel is required 20% of the time.
Relocation expenses reimbursed Yes PCS may be authorized
- Current Defense Contract Management Agency (DCMA) Employee
- Current Department of Defense Employee within the Acquisition, Technology, and Logistics(AT&L) Workforce who are outside of the Military Components
QUALIFICATIONS: In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job.
To qualify, applicants must possess one year of specialized experience equivalent to the next lower grade/level NH-03. Specialized experience is defined as: experience applying analytical skills and methods for the assessment and improvement of complex management processes;experience with Acquisition Communities identifying, planning, organizing and directing team studies with complex problem solving and conflict resolution.
Education cannot be substituted for experience.
You will be evaluated on the basis of your level of competency in the following areas:
- Acquisition Strategy
- Oral Communication
- Technical Competence
- Written Communication
Applicants must meet basic eligibility requirements such as minimum qualifications, and other regulatory requirements by the closing date of the announcement.
- Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
- The Department of Defense (DoD) policy on employment of annuitants will be used in determining eligibility of annuitants. The DoD policy is available at: www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf
- In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or redetermined annuity for the reemployment period. Discontinued service retirement annuitants (i.e. retired under section 8336(d)(1) or 8416(b)(1)(A) of title 5, United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD instructions 1400.25, Volume 300, at http://www.dtic.mil/whs/directives.)
- This is a Defense Acquisition, Logistics and Technology Workforce position. Selectees must meet position requirements for certification at Level III within 24 months of entrance on duty.
- Multiple positions may be filled from this announcement.
- Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
- One-year supervisory probationary period may be required.
- Two year trial/probationary period may be required.
- May require overtime work.
- PCS Expenses or Relocation/Retention Incentive may be be authorized.
- Defense National Relocation Program will not be authorized.
- Ability to communicate orally and in writing.
- All selections under an announcement must be made within 6 months from the issuance date of the certificate referral list.
- CRITICAL ACQUISITION POSITION. This is a designated Critical Acquisition Position. Individuals selected must either be an acquisition corps member or be eligible for a waiver prior to entrance on duty.
- U.S. Citizenship is required.
- Direct Deposit of pay is required.
- Tour of Duty: Full Tine.
- FLSA: Exempt
- Bargaining Unit: No
- Student Loan Repayment Program (SLRP) will not be authorized.
- When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.gsa.gov/cdnstatic/FTR%20Bulletin%2018_05%20Relocation%20Allowances_0.pdf for more information.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications,
and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during
the selection process. If selected, you may be required to provide supporting documentation.