Team Coordinator - Medical Social Worker - Integrated Care Management

Location
Norfolk, VA
Salary
Competitive
Posted
Feb 12, 2019
Closes
Mar 26, 2019
Ref
121025BR
Function
Other
Industry
Other
Hours
Full Time
Overview:

The Integrated Care Department at Sentara Norfolk General Hospital is hiring a full time Team Coordinator.

Position Overview
  • Takes the leadership for the coordination and provision of medical social work services to patients receiving care in the hospital setting, facilitation transition needs across the continuum of care.
  • Assesses the social, psychological, cultural, environmental, and financial situations, as well as, disposition needs, for each referred patient.
  • Collaborates with patients, families, healthcare team members, and community agencies to develop and implement plans to address identified needs.
  • Evaluates effectiveness of plans and initiates change as needed. Uses crisis intervention, problem solving model, community organization, and advocacy skills in identifying needs and resources in the hospital and community.
  • Assumes leadership, responsibility and accountability for the team's daily operations including coordination of work, patient satisfaction, quality, and service.
  • Provides mentoring and coaching opportunities for the team, assisting with preceptorship to newly hired social workers and with onboarding of MSW students.
  • Facilitates the efficient and effective workflow of assigned team members. Provides guidance and assistance to members of the multidisciplinary team, physicians, patients and their families in meeting the patients psychosocial needs.
Sentara Norfolk General Hospital Overview
Sentara Norfolk General Hospital (SNGH) is the regions first Magnet Hospital. SNGH is a 525-bed medical center, and home to the area's only Level I Trauma Center, Burn Trauma Unit, and Nationally Ranked Heart Program. In addition to a first rate heart program, the hospital is home to Nightingale Regional Air Ambulance and several dedicated facilities an specialized services.

Sentara Overview
For more than a decade, Modern Healthcare magazine has ranked Sentara as one of the nation's top integrated healthcare systems. Our not-for-profit system proudly includes advanced imaging centers, nursing and assisted-living centers, outpatient campuses, physical therapy and rehabilitation services, home health and hospice agency, a 3,800-provider medical staff and four medical groups. In addition, we provide medical transport ambulances and Nightingale air ambulance, and we extend health insurance to 445,000 people through Optima Health, our award-winning health plan.
Sentara Benefits
As the third largest employer in Virginia, Sentara Healthcare was named by Forbes Magazine as one of America's best large employers. We offer a variety of amenities to our employees, including, but not limited to:
    Medical, Dental, and Vision InsurancePaid Annual Leave, Sick LeaveFlexible Spending AccountsRetirement funds with matching contributionSupplemental insurance policies, including legal, Life Insurance and AD&D among othersWork Perks program including discounted movie and theme park tickets among other great dealsOpportunities for further advancement within our organization
Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For information about our employee benefits, please visit: https://www.sentaracareers.com/explore-sentara/benefits/

Join our team! We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development and growth!

Other
Five years acute care experience in a hospital, agency or institution providing related health care services preferred (consideration given for related volunteer and field placement experience). Case Management experience strongly preferred. Previous leadership experience preferred. Certification in Case Management within one year of eligibility. Must meet eligibility requirement upon hire. Excellent communication and team building skills, demonstrated organization and work management skills, critical and sequential thinking skills. Ability to handle multiple projects and prioritize accordingly. Must be skilled in counseling and group facilitation. Must have a working knowledge of community resources and Virginia Medicaid screening processes. Proficient with case management and transition planning applications. Demonstrates proficient computer literacy.

Responsibilities:

Takes the leadership for the coordination and provision of medical social work services to patients receiving care in the hospital setting, facilitation transition needs across the continuum of care. Assesses the social, psychological, cultural, environmental, and financial situations, as well as, disposition needs, for each referred patient. Collaborates with patients, families, healthcare team members, and community agencies to develop and implement plans to address identified needs. Evaluates effectiveness of plans and initiates change as needed. Uses crisis intervention, problem solving model, community organization, and advocacy skills in identifying needs and resources in the hospital and community. Assumes leadership, responsibility and accountability for the team¿s daily operations including coordination of work, patient satisfaction, quality, and service. Provides mentoring and coaching opportunities for the team, assisting with preceptorship to newly hired social workers and with onboarding of MSW students. Facilitates the efficient and effective workflow of assigned team members. Provides guidance and assistance to members of the multidisciplinary team, physicians, patients and their families in meeting the patients¿ psychosocial needs.

Qualifications:

Education Level
Master's Level Degree - SOCIAL WORK

Experience
Required: Acute Care - 5 years

Preferred: None, unless noted in the "Other" section below

License
Required: Basic Life Support

Preferred: License Clinical Social Worker

Skills
Required:

Preferred: None, unless noted in the "Other" section below

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