Front Desk Recreation Leader I

Location
Alexandria, VA
Salary
$15.12 Hourly
Posted
Feb 13, 2019
Closes
Mar 29, 2019
Ref
2019-00219
Function
Administrative
Hours
Full Time


Front Desk Recreation Leader I 


The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter square miles in the city have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our position of Front Desk Recreation Leader I .
 
The Overview
In pursuit of service excellence, the Front Desk Recreation Leader I provides front line assistance to patrons at a recreation center or facility.  Front desk team members are the face of our organization and provide outstanding customer service to all visitors.
 
What You Should Bring
You speak, read, and write in English; possess excellent multi-tasking skills and attention to detail; knowledge of customer service; good communication skills; and have the ability to perform basic addition, subtraction, multiplication, and division and handle cash.  You have a good knowledge of and ability to use computers and complex software programs; enjoy working with people; be able to work indoors or outdoors in loud environments with varying weather conditions; and be available to work varying shifts including early mornings, afternoons, evenings, weekends and holidays.
 
The Opportunity

  • Provides exceptional customer experiences to all patrons in person and on the phone;
  • Operates a point of sale computer;
  • Explains and enforces policies and procedures;
  • Provides information to the public in a positive and professional matter;
  • Records attendance and maintains attendance materials;
  • Performs light cleaning;
  • Works in a fast-paced environment;
  • Effectively communicates with teammates;
  • Works independently, and reports to a full-time Recreation Coordinator or Manager on Duty;
  • This is a seasonal temporary position, with varied hours per week;
  • May work early mornings, afternoons, evenings, weekends, and holidays.  Availability to work some evenings and weekends will be required; and
  • Performs related work as required.
 About the Department
The mission of Recreation, Parks & Cultural Activities is to enrich the City of Alexandria by creating meaningful experiences through public space, cultural activities, and programming.  The City of Alexandria Department of Recreation, Parks and Cultural Activities received national accreditation from the Commission for Accreditation of Park and Recreation Agencies (CAPRA). National accreditation requires park and recreation agencies to meet 155 standards representing elements of effective and efficient park and recreation operations. 
 

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