Bilingual Specialist (Arabic)

Alexandria, Virginia
Jan 03, 2019
Feb 20, 2019
Full Time

Job Description:

The job of the Arabic-speaking Parent Liaison will focus on family engagement efforts specific to families division-wide whose home language is Arabic.

Responsibilities will include:

  1. Creating welcoming school environments for Arabic-speaking parents;
  2. Conducting outreach through a variety of communications to empower Arabic-speaking parents/guardians to be actively engaged in their child's education;
  3. Managing Arabic Parent Information Phone Line;
  4. Connecting Arabic-speaking families to information, resources and services available to their student/family across the school division (i.e. Student Services, Special Ed, TAG, etc.);
  5. Working with administrators to address issues and concerns presented by Arabic-speaking parents/guardians.
  6. Support School-Based Parent Liaison at Principal's coffees, family events and activities.

The position reports to the Family and Community Engagement Center (FACE) Parent Engagement Coordinator.


Certificates & Licenses:

  • Valid Driver's License


  • At least two years of professional experience working with community-based outreach program, schools and/or non-profits with increasing levels of responsibility is required.
  • Experience working with culturally diverse communities.

Key Competencies:

  • Oral and written proficiency in Arabic is required.
  • Must have reliable transportation to travel to schools and community sites.
  • Ability to work both independently and collaboratively with other team members.
  • Understanding and sensitivity for diverse cultural, ethnic and socio-economic background of students.
  • Ability to determine and assess confidential material, and maintain confidentiality.
  • Excellent time management, customer service skills and people skills.
  • Ability to work a flexible schedule, including evening and weekend availability.
  • Ability to work in high-pace work environment and use good judgment.
  • Passionate and committed to the mission of FACE Center and ACPS.
  • Ability to use Microsoft products, smart phone, and social media.

Essential Functions:

Create a welcoming school environment:

  • Establish trusting relationships and serve as a point of contact for families.
  • Assist families in efforts to navigate the school system.
  • Advocate for families, as appropriate.
  • Work closely with other school staff to coordinate services for students and families, including: School Support Team members, English Language Learner (ELL) department staff, special education staff, teachers and administrators.
  • Provide information on services available to eligible students and families and encourages participation, as appropriate.
  • Provide community referrals to families as needed.
  • Provide families with information about ACPS volunteer process, opportunities and assist them with on-line application as needed.
  • Work with bilingual parents/guardians and staff to ensure use of Language Line as needed and ensure necessary interpreter services are available at parent-teacher conferences, school meetings/activities and as requested.
  • Ensures multilingual signs, bulletin boards and other displays visible at school entrance and/or lobby to welcome families and provide information.
  • Attend appropriate FACE trainings and meetings.

Conduct outreach to empower parents/guardians to be actively engaged in their children's education:

  • Review outreach materials for distribution in Arabic language of parents/guardians (i.e. flyers about upcoming activities, school calendar of events, available school/community resources, etc.).
  • Develop ongoing relationships with community-based and local faith-based organizations and makes presentations to provide school information.
  • Assist robo-calls to share important information with families in the languages they speak.
  • Survey parents/guardians on welcoming environment, parent involvement opportunities and perceived access to information/resources.
  • Stay abreast of information resources and support available to families and share with parents/guardians ways to support their children's learning at home.
  • Keep track of contact with parents.
  • Attend PTA and parent support meetingsand other relevant meetings within the community as needed.

Organize family involvement events/activities:

  • Assist school-based Parent Liasions during FACE-sponsored and other monthly events or activities to support family engagement in school (i.e., navigating the school system, parent coffees, preparing for parent-teacher conferences, bullying prevention, mental health support, and supporting literacy at home, etc.)

Work with the principal to address parent/guardian issues and concerns at the school:

  • Work with principal and other school staff, as needed, to address and resolve specific parent/guardian concerns.
  • Assist school administrators in the development or revision of strategies to facilitate school-family collaboration.
  • Work with school's leadership team to develop an appropriate involvement component of the school's plan.
  • Attend appropriate trainings and meetings at school.
  • Performs other related duties as assigned to ensure efficient and effective functioning of the work unit.


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