Business Analyst II
This position is located in the Pennino Building in Fairfax, Va. Reviews and analyzes computer systems, information technology processes, performance data, and reporting requirements for all public assistance programs to ensure accuracy for thoroughness, timeliness, and compliance with local, state, and federal programs. Monitors a variety of programs and analyzes information and statistics using specialized software. Maintains the functioning of data systems and ensures appropriate coordination with other information systems. Consults with staff on creation, management, and maintenance of records. Evaluates reporting needs and requirements and creates report packages to address customer and staff requests. Provides systems training, technical assistance, and coaching to staff. Writes reports, instructions, and necessary system documentation. Delivers oral and written presentations and updates. Facilitates staff information technology issues. Identifies and resolves computer related issues for 400+ users. Serves as the coordinator of the computer hardware assignment for Division staff and manages accurate computer equipment inventory issued by both the county and the state for approximately 750 computers. Works with vendors to get quotes for a variety of computer equipment. Utilizes Document management system to save and manage all the documents required to be stored. Serves as the Division's security officer in regard to access to computer applications for both the county and the state systems. This includes determining and approving access needs, setting methods to meet and track those approvals, and investigating any violations that are reported. Servers as liaison between Staff and State helpdesk to resolve computer and application issue. Works under the supervision of the Self Sufficiency Division's Business Analyst III.Employment Standards MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to possession of a bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus two years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and a check of the Child Protective Services Registry to the satisfaction of the employer.
- Bachelor's degree.
- Experience in SQL, VDSS information systems, Documentum/Prodagio, OpenText, Sharepoint/Nintex, relational database concepts and structures, and data extraction.
- Experience and proficiency using Microsoft Office software applications including, Word, Excel, Access, Outlook and Active Directory.
- Experience and knowledge of Microsoft Power BI.
- Skills in communicating and translating user information requirements for effective system use.
- Proven leadership abilities in a team environment, excellent organization and communication skills.
- Ability to multitask and problem solve.
Ability to operate keyboard driven equipment. Sufficiently mobile to attend meetings, make presentations, complete physical inventory throughout office locations. Ability to occasionally travel to neighboring jurisdictions and Richmond. All duties are performed with or without reasonable accommodations.
Panel interview; may include exercise.
It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.