Operations Assistant, School of Medicine
Operations Assistant, School of Medicine
The Operations Assistant is responsible for providing robust administrative and operational support to the Operations Manager for the School of Medicine's anatomy lab and anatomical donor program. The incumbent will assist with a wide range of activities, including managing cadaver intake, ensuring the anatomy labs are set up for curricular activities, ensuring the procurement needs of the department are met, assisting with cadaver intake and tracking, data entry, record keeping, and event planning. The incumbent engages with a diverse array of stakeholders, including faculty, staff, students, donors, external vendors, and partner programs. Duties include but are not limited to:
Anatomy Lab Support
- Turn on A/V system and connect laptops in each lab.
- Stock general lab supplies (gloves, soap, wetting solution, cheesecloth, etc.).
- Serve as point of contact for course director/instructor needs as they arise during lab.
- Remove and store laptops in secure location, tidy space, sweep floors, wipe stainless steel surfaces, clean sinks, etc.
- Maintain schedule for all 6 lab rooms.
- Answer phones and emails.
- Provide information to the general public and prospective donors.
- Manage communications to anatomical program donors while maintaining confidentiality and discretion.
- Accept incoming mail from the Office of Finance & Administration.
- Manage calendars for Director.
- Coordinate with OME Coordinator & Course Directors for medical student lab scheduling; Neuroscience labs; CRNA labs; Resident labs; GSMI; Summer Medical.
- Institutes; other lab requests.
- Keep current inventory and supplies lists.
- Organize stock and chemicals according to regulations.
- Work with facilities and housekeeping to maintain working order and cleanliness of the office, labs, and morgue.
- Assist with lifting/moving cadavers.
- Assist with transport of cadavers between the morgue and gross anatomy labs.
- Remove red bag waste.
- Accept cadavers from Mortuary Partner in Supervisor's absence.
- Maintain redundant identification system & privacy of donor identities.
- Provide logistical event planning support for annual Donor Mass, including reserving space, ordering catering, sending invitations, et al while coordinating with students and the Office of Student Affairs.
- High school diploma required; Associate's degree or higher preferred
- Microsoft Word, Microsoft Excel, and Google Suite proficiency
- Minimum of two years' experience in customer service or client facing role required
- High-level time management skills and ability to manage shifting priorities
- Must be able to lift 20 pounds
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