Information Technology Specialist
Occasional travel - Occasional travel will be base on the needs of the Agency.
Relocation expenses reimbursed No
Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.
Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service.
Specialized experience should include network administration, systems administration, virtualization, and network security. Applicant must have experience in these specialized areas with emphasis on procurement, development, maintenance, and customer support. Evidence of a sound technical background and experience in managing access controls, user authentication, and system security is required. Applicant must demonstrate: on the job experience as a team leader of an IT network/systems support group; experience and proficiency in IT project management; experience and knowledge in executing a successful communications plan between key project stakeholders; and troubleshooting advanced technical problems of a complex or unknown nature with escalation to a vendor when it is appropriate or necessary.
No Permanent Change of Station funds (PCS) will not be offered. Relocation Incentive will not be offered.
This position is outside the Bargaining Unit.
This position will not be filled until the Department's Placement Assistance Programs have been fully utilized.
Applicants must meet one of the following to qualify based on education:
Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to such a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.
Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES
*CONTINUATION FROM EVALUATIONS*
Self Management:Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
Applications Software: Knowledge of a range of computer programming techniques, languages, methods, sources, and procedures in data communication, network and operating systems, and desktop applications, to plan or modify systems and networks.
Operating Systems: Knowledge of the network operating systems and network applications.
Systems Administration: Knowledge of the techniques, practices, and methods involved in planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.Read more
You will be evaluated for this job based on how well you meet the qualifications above.
If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.
Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.
Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.
Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
*SEE OTHER INFORMATION TAB FOR ADDITIONAL COMPENTENCIES*
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)
INFORMATION FOR ICTAP/CTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligibles who are placed into Category B or higher will be considered "well-qualified".
Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here. Read more Security clearance Top Secret Drug test required No