Medical Office Specialist- All Hampton Roads Locations

Chesapeake, VA
Jan 31, 2019
Mar 27, 2019
Full Time

Welcome to Sentara Medical Group!

Sentara Medical Group’s care teams of doctors, physician assistants and nurse practitioners are ready to provide you with the highest level of personalized, quality care. With locations throughout Hampton Roads, Northeastern North Carolina and Northern Virginia, our care teams strive to put new tools, such as Sentara MyChart and Sentara MDLIVE, to work for our patients and are actively piloting new care models to deliver better care. From greater access to your care team to more convenient locations to greater coordination of care and services, Sentara Medical Group is here to be your healthcare partner.

Sentara Medical Groups offers a wide range of care all across the Hampton Roads area. Offices vary from primary care, specialty care, urgent care and pediatrics. Please browse the Sentara Medical Group homepage for more information about our offices and the services we provide.

We are currently accepting applications for Medical Office Specialists in multiple locations. All positions are full time and work varying schedules between the hours of 7:30AM-5:30PM, Monday-Friday. Please review the "other" section below for position requirements.

Three (3) years Clerical, Computer/Keyboard Skills, Inbound/Outbound Calls, and Customer Service required. Two (2) years Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, and Third Party Payers required.

Experience with Electronic Medical Record systems; ability to operate basic office equipment such as copier, fax machine, computer, and telephone.


Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery.
  • Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems.
  • Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc.
  • Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.


Education Level
High School Grad or Equivalent

None, unless noted in the "Other" section below

None, unless noted in the "Other" section below

Required: Active Listening, Coding, Coordination, Critical Thinking, Mathematics, Microsoft Excel, Microsoft Word, Reading Comprehension, Service Orientation, Speaking, Technology/Computer, Time Management, Typing Speed 30+ WPM, Writing

Preferred: None, unless noted in the "Other" section below

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