Guest Relations Representative

Location
Harrisonburg, VA
Salary
Competitive
Posted
Jan 30, 2019
Closes
Mar 19, 2019
Ref
120245BR
Function
Administrative
Industry
Healthcare
Hours
Full Time
Overview:

Sentara RMH Medical Center, located in Harrisonburg, VA, is hiring a full time Guest Relations Representative.

Position Overview
  • Hours:
    • 11:00 a.m. - 9:00 p.m.
    • Friday - Monday
  • Location: Emergency Department
  • If you have strong customer service skills and the desire to serve others, this position may be a good fit for you. A few examples of some of the duties involved with this patient-focused concierge position are:
    • Providing way-finding service to patients and families
    • Meeting the basic needs of people in the waiting area
    • Assisting the emergency department staff as needed
Sentara Overview
For more than a decade, Modern Healthcare magazine has ranked Sentara as one of the nation's top integrated healthcare systems. Our not-for-profit system proudly includes advanced imaging centers, nursing and assisted-living centers, outpatient campuses, physical therapy and rehabilitation services, home health and hospice agency, a 3,800-provider medical staff and four medical groups. In addition, we provide medical transport ambulances and Nightingale air ambulance, and we extend health insurance to 445,000 people through Optima Health, our award-winning health plan.
Sentara Benefits
As the third largest employer in Virginia, Sentara Healthcare was named by Forbes Magazine as one of America's best large employers. We offer a variety of amenities to our employees, including, but not limited to:
  • Medical, Dental, and Vision Insurance
  • Paid Annual Leave, Sick Leave
  • Flexible Spending Accounts
  • Retirement funds with matching contribution
  • Supplemental insurance policies, including legal, Life Insurance and AD&D among others
  • Work Perks program including discounted movie and theme park tickets among other great deals
  • Opportunities for further advancement within our organization
Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For information about our employee benefits, please visit: https://www.sentaracareers.com/explore-sentara/benefits/

Join our team! We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development and growth!

Responsibilities:

Communicate timely information to all internal and external customers, providing professional service.

Qualifications:

Education Level
High School Grad or Equivalent

Experience
Required: Customer Service - 1 year

Preferred: None, unless noted in the "Other" section below

License
None, unless noted in the "Other" section below

Skills
Required: Active Listening, Communication, Coordination, Microsoft Office, Service Orientation

Preferred: None, unless noted in the "Other" section below

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