SR PATIENT ACCOUNT REP

Expiring today

Location
Chesapeake, VA
Salary
Competitive
Posted
Jan 25, 2019
Closes
Feb 20, 2019
Ref
119305BR
Function
Administrative
Industry
Healthcare
Hours
Full Time
Overview:

Sentara Healthcare is accepting applications for an experienced Senior Patient Account Representative to work Full Time Days at our Battlefield Corporate Center in Chesapeake, VA!

We prefer candidates with medical billing experience as well as excellent customer service experience.

Hours: Full time, 40 hrs/wk
Monday - Friday, day shift

Sentara Benefits: Sentara employees strive to make our communities healthier places to live. We’re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace.

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and career growth!

Other
Medical Terminology preferred. Associate's Degree preferred (Associate's Degree may be considered in lieu of Customer Service experience). Certifications in Customer Service, Revenue Cycle, or Collections preferred. Knowledge of healthcare collections and previous call center experience preferred. Work experience in hospital billing/follow-up/collections/customer service setting preferred. Knowledge of hospital or physician office patient accounting system preferred. 2 years billing or customer service experience required.

Responsibilities:

Coordinates and maintains insurance and self pay accounts to insure accurate and timely payment. Performs billing, follow up and customer service functions, fields patient inquiries and manages accounts receivable to achieve AR goals. Assists with training within the department and maintaining departmental workflows. Answers calls in a fast paced call center environment. Handles difficult situations while maintaining quality customer service. Reviews and resolves accounts for correct balance. Assists in preparation of correspondence. Responsible for assisting other Sr. Patient Accounts Reps with training and maintaining workflow.

Qualifications:

Education Level
High School Grad or Equivalent

Experience
Required: Billing - 2 years, Customer Service - 2 years

Preferred: None, unless noted in the "Other" section below

License
None, unless noted in the "Other" section below

Skills
Required:

Preferred: None, unless noted in the "Other" section below

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