Customer Service Representative

Jan 25, 2019
Apr 11, 2019
Customer Service
Full Time
Job Description

Rockville, MD

Customer Service Representative

Washington, DC

Leading organization in Washington, DC seeking a Member Services Representative to foster relationships. The person hired for this position will serve as primary liaison and communication link with association members. Primary responsibilities will be handling day-to-day membership issues including the management of member information by phone, email, fax, etc. Have a passion for aviation? Apply now!

Please email your resume to for immediate consideration.

Job Requirements


  • Bachelors degree in Aviation preferred
  • FAA private, commercial or airline transport pilot certificate preferred
  • Business aviation experience in a flight department or aircraft charter operation
  • Two years of experience in a membership organization
  • Basic iMIS database
  • Customer service background in a call center environment or membership organization
  • Experience with Crystal reports
  • Additional Information

    NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

    Meet Your Recruiter Rachelle Feola

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