Information Technology Specialist II

Fairfax, VA, VA
Jan 18, 2019
Feb 11, 2019
Analyst, Research
Full Time

Job Category : Classified Staff

Working hours :

Salary : Commensurate with education and experience.

Web Announcement :
System Imaging Technician

George Mason University, Information Technology Services (ITS) - located on the Fairfax, Va., campus—invites applications for a Systems Imaging Technician position within the Classroom and Lab Technologies, Computing Services team. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.


This position will directly support the teaching and learning environments of George Mason University. The primary responsibility of this position is to build and maintain the software installed on all classroom and lab computer systems. You will work with a team of peers to maintain a software package library, troubleshoot classroom computing hardware, and assist with the transition to a Citrix based Virtual Desktop Infrastructure.

Required Qualifications:

  • Associate degree in Information Technology, Management Information Systems, Computer Science, or equivalent field; or equivalent combination of education and experience;
  • Demonstrated knowledge of Microsoft Windows administration;
  • Ability to oversee the installation and configuration of computer hardware;
  • Ability to handle troubleshooting of systems in a fast-paced multiple building environment;
  • Extensive customer service skills, including working with client issues, demonstrated command of written and oral communication, and prioritizing client needs and departmental resources; and
  • Effective communication, organizational and documentation skills.

    Preferred Qualifications:
  • Demonstrated knowledge of software and image deployment systems, preferably Microsoft SCCM;
  • Desktop scripting knowledge such as JavaScript, VB script, or PowerShell;
  • Experience with desktop or enterprise computer security;
  • Knowledge of network concepts and their practical application in troubleshooting end user devices; and
  • Practical knowledge managing and supporting Virtual Machines and Virtual Desktops, preferably in a Virtual Desktop Infrastructure such as Citrix Xendesktop or VMware Horizon.

    Salary commensurate with education and experience.

    George Mason University is a great place to work where employees are given an opportunity to develop skills and expand horizons. We have tuition waivers; telecommuting (typically one day a week) and flextime schedules; facilities that will meet your physical fitness needs; and the campus environment is dynamic and ethnically and culturally diverse.

Special Instructions : For full consideration, applicants must apply for position number 01820z at; complete and submit the online staff application; and upload a cover letter, resume, and list of three professional references. References must include name, email address and phone number.

MasonAd : Great Careers Begin at Mason!

People choose to work at George Mason University for many reasons, and there are even more reasons why they stay for a career including the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrows news!

Mason embodies many things, but underlying it all is a commitment to flexibility, creativity, autonomy, and making a difference. Add that to a robust benefits package, a commitment to flexibility as well as work/life options, the opportunity for personal and professional development and you have a career in balance at Mason!

Enrollment is over 32,000, with students studying in over 198 degree programs at campuses in Arlington, Fairfax, Loudoun and Prince William.

George Mason University, Where Innovation Is Tradition!

Equity Statement : George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Job Close Date : 2019-02-08

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