Outside Service Technician

4Wall Entertainment, Inc.
Columbia, MD
Jan 18, 2019
Jan 21, 2019
Accountant, IT
Specialty Trades
Full Time
Have you ever gazed up during a concert and noticed all the truss and lighting? Theres a possibility that gear belonged to 4Wall! We are a nationally recognized entertainment lighting company that operates in ten offices in the US- Las Vegas, Los Angeles, New York, DC, PA, Orange County, Nashville, Houston, Orlando, and Boston. 4Wall has made its mark in the California Desert for the Coachella Valley Music and Arts Festival, to the High Roller in Las Vegas, to Saks Fifth Ave in New York City for the Land of 1000 Delights display.We are looking for an Outside Service Technician to come join the 4Wall team!What you will be doing: While every day is different at 4Wall, you will be responsible for providing exceptional service to external clients requiring assistance to inspect customer-owned lighting and electronics gear. The candidate will diagnose issues, maintain, troubleshoot equipment and execute repair services (on-premise, at 4Wall service location or via manufacturer service). This position will also assist the 4Wall in-house service department with diagnosis, repair and prep of rental inventory items as needed. What you bring to the table: Our ideal candidate will have least 2+ years experience diagnosing, repairing and/or installing lighting and electronics equipment. They must also be able to lift 75-100lbs, stand for long periods of time and have excellent customer service skills. Fluency in English is required and experience in the Entertainment Lighting Industry is strongly preferred. Familiarity with industry standard moving lights (Clay Paky, Varlite, Martin, etc.) and control consoles (ETC, grandMA, Hog, etc.) is required. Candidate should be able to patch, program, and run common lighting consoles as well as dimmer racks. They must also be able to use a multi-meter to measure voltage and continuity testing. A successful candidate will be able to prioritize assignments and adapt to changes in daily tasks when necessary. What you should know: This position is full time and may require evening and weekend hours as needed. This position is located in our Columbia, MD location. Why You Should Work for 4Wall Our People Rock! We pride ourselves on having a family feel where everyone feels welcomed and valued. No matter what your role is at 4Wall, you are a key piece to the success of the company. Perks, perks and more perks! We make it a priority to take care of everyone who works at 4Wall. Beyond comprehensive medical, dental, and vision, our benefits package features a 401(k) with 5% company match, company-paid life insurance, short and long term disability, Personal Time Off (PTO), tuition reimbursement, pet insurance and much more! The A+ Environment Its casual Friday everyday! We strive to create a culture that encourages everyone to interact with each other and have fun. Everything from Star Wars day, to employee contests, to health and wellness months, to chili cook offs. Giving back in our communities is also important as we donate our time and gear to numerous charities. Our Future is Bright Pun intended! 4Wall is a growing business and there are a lot of exciting things happening here. We are involved in various markets in the industry and are looking to continue our surge in serving the nation with the highest quality rental gear with outstanding customer service.So you want the job, now what? Our recruitment process goes as follows: Apply for the job Our recruitment team will review your application. If you are qualified, we will pass it along to the hiring manager. If you arent, we will let you know as we dont like to leave people hanging. Interviews most likely a phone interview and then an in-person interview. Job offered if selected, the hiring manager will contact you to offer the role. If you arent selected, dont worry, we will let you know so you arent left wondering. Complete a background check, and possibly a drug test, depending on the role you are hired for. Start new job life changed!Not interested, but know someone who might be? Refer them! If they get the job, theyll owe you one for helping them get an awesome job!4Wall is an EOE.PM18

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