A telecommunications company has a current position open for a Remote Bilingual Japanese Customer Experience Representative. Candidates will be responsible for the following: Accepting payments by a variety of methods Assisting customers with pay-per-view orders and changing programming packages Educating and offering existing customers additional programming Position Requirements Include: High school diploma, GED, or equivalent experience Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines Strong organizational, time management, and problem solving skills Excellent written and oral communication skills Strong sense of professionalism and active listening skills Able to problem solve and use resources on proprietary software/tools