Determine eligibility and continued participation for HOC Housing Choice Voucher and Public Housing applicants and families. Duties include interviewing clients, certifying, recertifying annuals and interims, processing rent increases requests, negotiating rent amounts with landlords. Completing data entry, advising participants and landlords of program rules and regulations. Provide customer service to internal and external customers. Market the Housing Choice Voucher Program. Monitor clients for program compliance. Submit referrals as needed. Incumbent must have transportation as this position may work from various office locations. Must obtain Housing Choice Voucher certification within six months of hire for continued employment. HOC may require employees to periodically update certifications upon request. Cost of training and certifications will be provided by HOC and employment is subject to successfully maintaining applicable program certification(s).