Virtual Live Classroom Support Specialist

Employer
VirtualVocations
Location
Washington, DC
Posted
Jan 15, 2019
Closes
Jan 18, 2019
Function
Accountant, IT
Hours
Full Time
A software company has an open position for a Virtual Live Classroom Support Specialist. Candidates will be responsible for the following: Providing exceptional service and support to faculty and students with technical issues Troubleshooting technical issues and coordinating solutions with the technical team Being available for incoming calls during peak times Applicants must meet the following qualifications: Minimum 1 year working in a service-oriented, customer support, technical support or related field Ability to work quickly and accurately; must be able to multitask in high-intensity situations Excellent computer skills (Current Microsoft & Apple OS, Microsoft Office) Organizational skills with exceptional attention to detail Strong customer service background

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