Customer Service Representative

Falls Church, VA
Jan 14, 2019
Jan 16, 2019
Customer Service
Full Time
Ref ID: 04530-0010798488Classification: Customer ServiceCompensation: $12.30 to $13.50 per hourJoin Our Team as a Customer Service Representative! OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Telecom Services industry. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. This could be the long term temporary Customer Service Representative position you're looking for, if you can work in Falls Church, Virginia! What you get to do every single day - Receive and place telephone calls - You will likely support business development and client referral goals by actively cross-selling and referring customers - Retrieve and oversee the sending of written business communications - Give exceptional customer service in a timely fashion- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - 2+ years of past relevant experience - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Ability to simplify complex problems and build solutions - Customer service and office administrative skills - No stranger to performing extensive research to resolve complex customer inquiries - Familiarity with Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Upbeat, positive attitude and an approach to work rooted in professionalism - Excellent communication and organizational skills - Comprehensive knowledge of customer service - Call center experience preferred - Microsoft Office experience - Data entry experience If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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