Member Service Teller

Employer
Sparks Group
Location
Washington, DC
Posted
Jan 14, 2019
Closes
Jan 28, 2019
Function
Accountant, IT
Hours
Full Time
Job Summary/Company: Sparks Group has partnered with a federal credit union in Washington DC and is looking for a friendly and engaging Member Service Representative. You'd be joining a team that welcomes new members like a part of the family. This company is community minded and takes pride in being the credit union of choice for local families for generations. If you have knowledge in the banking industry and want to assist members navigate their banking questions, apply today!Responsibilities:Answer calls and provide exceptional customer service.Listen to customer requests to understand issues and best resolve problems.Operate multi-line telephone system and transfer to appropriate party.Maintain knowledge of programs and technology offered by the credit union.Qualifications/Background profile: At least 2 years' experience in a call center or customer service role - preferably in the banking or credit union space.Expertise with Microsoft Office.Knowledge of the banking industry, specifically as a teller.Minimum six month experience with cash handlingQualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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