Dispatcher

Employer
Six Flags
Location
Bowie, MD
Posted
Jan 14, 2019
Closes
Jan 15, 2019
Function
Accountant, IT
Industry
Other
Hours
Full Time
Description SummaryActs as the communications hub for security and park operations. Responsible for controlling radio traffic, dispatching units, maintaining electronic inventory, and alarm monitoring.Specific Duties and ResponsibilitiesMonitor phone and radio traffic for calls for service and dispatch appropriate units.Make routine all-band announcements communicating attendance, ride operations, statuses, and other pertinent information.Document and communicate park attendance, ride throughput, weather conditions, and ride wait times hourly to all park leadership and operational units.Document all events during calls for service electronically via ReportExec Dispatch System.Monitor alarm system for triggered alarms and coordinate with alarm company, local authorities, and park security units to respond.Document findings of building checks, fire watches, and park patrol observations.Inventory and distribute radios, keys, and other park assets to operational units.Monitor general area CCTV surveillance systems for guest traffic.Act as a liaison between county dispatcher, local law enforcement, and park management.Testify to observations, actions, and reports when required.Prepare legal documentation of reports.Answer all guest and team member questions in a friendly manner and give appropriate guidance.Adhere to all Six Flags and departmental policies.Function as an integral team member of the department and park.Maintain and manage a positive work environment by interacting in a professional and polite manner with guests, team members, and park management.Comply with all Six Flags America guidelines and polices.Other duties as assigned.Reporting StructureReports directly to the Operations Supervisor.Minimum RequirementsMust be at least 18 years of age.Ability to build a strong rapport both within and outside of the organization.Must be able to demonstrate excellent written, verbal, and listening skills.Ability to multi-task and work in an independent, fact-paced setting.Will be required to sit, stand, kneel, bend, and/or crouch for extended periods of time.Must be able to work varied shifts, including weekends, evenings, holidays, and complete non-routine tasks as assigned.Willing to work in extreme weather conditions including extreme cold and heat.Park: Six Flags America

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