Sr Digital Media Sales Representative Manassas, Woodbridge and Chantilly Virginia

Employer
Cox Automotive
Location
Chantilly, VA
Posted
Jan 14, 2019
Closes
Jan 15, 2019
Hours
Full Time
The Sr. Dealer Success Consultant is responsible for retaining, advocating and growing a portfolio of franchise and large independent automotive dealers. They will offer creative solutions to help dealers reach their business objectives and provide insights to Cox Auto Media Solutions Group (CAMSG) partners regarding key dealer business challenges. They will also reinforce the value of existing CAMSG Solutions and serve as the primary point of contact for CAMGS; this position owns, deepens and continually builds the relationship with the dealers they are responsible for. Key Responsibilities: Ensure CAMSG solutions are meeting and exceeding dealer expectationsExpand relationships with dealer partners to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a consultative sales-assessment of their Internet advertising needs; own, deepen and continually build the relationship with their dealers.Reinforce value proposition with contentLeverage qualitative and quantitative data to provide dealer insightsConduct quarterly business reviewsIdentify cross-sell and upsell opportunities within portfolio of assigned accounts via Salesforce Customer Relationship Management system; Support Business Development Consultants and Engineers to discover, design and propose solutions to meet dealer objectives Advocate for assigned dealers during the implementation and on boarding of solutionsRespond and route customer issues to the appropriate point of contact * 3+ years proven experience in a revenue retention and account growth role * Has completed relevant training requirements * Previous experience working independently * Ability to travel for meetings, training, etc. * Valid driver license * Demonstrated proficiency and knowledge in various technologies * Exceptional verbal and written communication skills Education Required: * HS Diploma/GED required Preferred Qualifications: * Previous experience in the automotive industry * Previous experience in media, advertising (preferably digital) * Previous experience using a Customer Relationship Management system * Previous experience meeting face-to-face with customers Preferred Education: * A bachelor's degree in a related field is preferred (eg Marketing, Communications)

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