SUPPORT SERVICES ASSISTANT
- Full Time
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed No
Applicants must have one year of specialized experience equivalent to the GS-05 level providing 2 or more of the following support services for a midsize organization: mail management; administrative and secretarial support / corporate reception; executive driving; and/or providing support to an agency inventory/property management or facility services program. Examples of experience at this grade level include activities such as: (1) assisting with the receipt, dispatch and delivery of all internal and external mail; (2) assisting with the procurement, storage, and distribution of office supplies and equipment; (3) performing general clerical and secretarial support services for leadership; (4) greeting internal and external customers and visitors, both in person and on the phone, and directing customers to the appropriate organizational point of contact; (5) scheduling routine maintenance or furniture repair; and (6) receipt, tagging, and delivery of property and invoice reconciliation.
At the GS-7 grade level, applicants must meet the following qualifications:
Applicants must have one year of specialized experience equivalent to the GS-06 level providing 2 or more of the following support services for a midsize organization: mail management; administrative and secretarial support / corporate reception; executive driving; and/or providing support to an agency inventory/property management or facility services program. Examples of experience at this grade level include activities such as: (1) independently overseeing the receipt, dispatch and delivery of all internal and external mail received and dispatched; (2) serving as a vehicle control officer (3) exercising independent judgment when interacting with dignitaries or senior officials and maintaining sensitive materials in an appropriate manner; (4) resolving complex problems, questions, or complaints related to organizational support functions; and (5) managing multiple support service projects and assignments and providing input to supervisor regarding equipment, supplies and other resources needed to complete work tasks.
Only experience and education obtained by the closing date of this announcement will be considered.
A written test is not required.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.
The duties of this position are suitable for telework only during an emergency or natural disaster.
Stipulations of Employment:
Selection may require completion of a 1-year probationary period.
This position requires operation of a Government vehicle, therefore, proof of possession of a valid state driver's license is required.
This position is subject to a negative drug test.
This position allows for a flexible work schedule.
This position is covered by a Collective Bargaining Agreement (CBA).
OPIC uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.
This vacancy announcement may be used to fill similar positions within 90 days.
If selection is made below the full performance level, promotion up to the full performance level may be made without further competition. However, promotion(s) will depend on the performance of the incumbent and are not guaranteed.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information
You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating: Once the application process is complete, qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The categories for this announcement are defined as: Best-Qualified, and Qualified. Your resume and supporting documentation will then be used to determine if you are qualified for this job. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Customer Service
- Executive Driving ? Operates Motor Vehicles
- Interpersonal Skills
- Oral Communication
- Technical Competency ? Administrative Operations
- Technical Competency ? Facilities Assistance
The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligible within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher). Read more Security clearance Secret Drug test required Yes