Patient Services Representative

Location
Woodbridge, VA
Salary
Competitive
Posted
Jan 11, 2019
Closes
Jan 23, 2019
Ref
119478BR
Function
Administrative
Industry
Healthcare
Hours
Full Time
Overview:

Sentara Northern Virginia Medical Center in Woodbridge, VA is recruiting for a full time Patient Services Rep to joing our team in the Guest Services Department. Department/Position Overview: As the position will assist and interact with patients and visitors to provide information in response to inquiries about services. We are seeking a high school grad or equivalent and seek 1 year of either one year of clerical experience, or 1 year of customer service and ideal candidate will have familiarity with Medical Terminology. Must be fluent in Spanish to serve our diverse population and be willing to work rotating weekends.
Facility Highlights: Sentara Northern Virginia Medical Center is a 183-bed not-for-profit hospital located in Woodbridge, Va. We combine the resources of a major health system with the compassionate, personalized care of a community hospital. We offer quiet, private rooms and high quality care focused on safety and patient satisfaction. Our clinical services include advanced imaging, cancer services, cardiovascular care, emergency care, lab services, orthopedics, weight loss services and more, all powered through Sentara eCare®, a comprehensive electronic medical record system. Sentara Benefits: Sentara employees strive to make our communities healthier places to live. We’re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE!

Other
One year of experience in Administrative, Clerical, Customer Service and Medical Terminology

Responsibilities:

Assists and interacts with patients and visitors to provide information in response to inquiries about services.

Qualifications:

Education Level
High School Grad or Equivalent

Experience
Required: Administrative - 1 year, Clerical - 1 year, Customer Service - 1 year, Medical Terminology - 1 year

Preferred: None, unless noted in the "Other" section below

License
None, unless noted in the "Other" section below

Skills
Required: Active Listening, Critical Thinking, Speaking

Preferred: None, unless noted in the "Other" section below

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