Director, Donor Communications and Recognition
Director, Donor Communications and Recognition - Office of Advancement
As a member of the Office of Advancement's stewardship team, the Director, Donor Communications and Recognition works to build a culture of gratitude and ensures that donors are appreciated, informed, and engaged. The Director ensures that donors are appropriately and consistently acknowledged and recognized for significant gifts to the university. The Director's work ultimately touches donors at every level. A strong sense of responsibility, integrity, thoroughness, attention to detail, and timeliness are critical. Errors and poor judgment can have a negative impact on the university's relationship with its donors and their level of trust in us. The quality execution of this function ties directly to a donor's impression of the university, their feelings about having made a gift, and their inclination towards future giving. Duties include but are not limited to:
- Manages stewardship communications initiatives for the university's most significant donors, ensuring that donors receive compelling communications about the impact of their gifts.
- Ensures that best-practice acknowledgment processes are in place and manages direct reports in producing acknowledgments for donors throughout the giving spectrum, ensuring that donors are thanked in a timely, meaningful, and strategic manner.
- Manages three (3) direct reports responsible for VPOA correspondence, presidential correspondence and the production of donor recognition.
- Manages the recognition of donors including the production and placement of donor recognition plaques and the creation and upgrading of donor walls (physical and electronic) throughout the campus as well as communications with capital donors to the university.
- Works with the Senior Director of Stewardship on content for signature Stewardship communications pieces, like the Stewardship Investment Report, Current Use Report, and other potential communications initiatives.
- Bachelor's degree
- A minimum of 5-7 years higher education or other similar experience
- Experience developing and managing a communications plan
- Must have superior organizational skills and proven experience working independently
- Prior experience with donor recognition
- Prior experience managing direct reports
- Outstanding written/oral communications skills including writing, editing, proofreading
- Diplomatic skills essential
- Must be well-organized, have the ability to handle multiple tasks and priorities simultaneously, and consistently meet all deadlines
- Ability to effectively manage projects that are both data driven and relationship driven
- Detail-oriented, accurate and able to work independently
- Proficiency with MS Office Suite
- Experience working with donors
- Familiarity with fundraising databases like SalesForce
- Knowledge of Georgetown University highly desirable
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