Communications Assistant

Location
Norfolk, VA
Salary
Competitive
Posted
Jan 04, 2019
Closes
Jan 30, 2019
Ref
119443BR
Function
Administrative
Industry
Healthcare
Hours
Full Time
Overview:

Sentara Norfolk General Hospital is currently seeking a full time Communication Assistant to work with the Communications department.

Hours/Shift: evenings

Click here to learn more about Sentara Norfolk General Hospital!

Other
Previous healthcare and multi-line phone experience preferred. Understanding of medical terminology preferred.

Responsibilities:

Primary contact for voice messaging throughout the Sentara system. Responsible for providing outstanding customer service to all staff, community, physicians and patients utilizing the phone system and messaging applications. This position is the main point of contact for emergent and critical call requests throughout the enterprise.

Qualifications:

Education Level
High School Grad or Equivalent

Experience
Required: Computer/Keyboard Skills - 1 year, Customer Service - 1 year

Preferred: None, unless noted in the "Other" section below

License
None, unless noted in the "Other" section below

Skills
Required: Active Listening, Communication, Service Orientation, Speaking, Technology/Computer

Preferred: None, unless noted in the "Other" section below

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