HR Coordinator

Washington DC
Jan 04, 2019
Apr 02, 2019
Analyst, Business, IT
Full Time

The Human Resources Coordinator manages and supports the day-to-day administrative operations of the Human Resources Department, including the administration of human resources policies and procedures. The HR Administrator carries out responsibilities in the following functional areas: departmental development; recruitment; employee engagement, relations; training; employment verification; workers' compensation; employment history; development and, Human Resources Information System (HRIS).

Duties and Responsibilities:

40% HR Office Management

Provide HR office management of a wide variety of administrative and technical support duties in service of the HR department including maintaining calendar of activities, meetings, and various events for assigned staff and managing incoming and outgoing correspondence, time sensitive information and packages, as well as office supplies. Manage and coordinate the preparation of the Annual EEO Status Report (MD-715); Prepare and maintain all personnel files and documentation ensuring timely and accurate records. Update and maintain the Kennedy Center organizational charts and phone directories; Prepare new employee files for filing system. Partner with the Human Resources subject matter experts on projects that require writing, editing, or company-wide communication. Maintains regular and effective communication with peers to ensure that best practices are being followed and that accountability among peers is always present in the day-to-day task and activities. Support the "year-end" process (Performance Evaluation, Open Enrollment). Assist in managing the logistics of meetings and events. Duties may include arranging catering and meeting space, providing tech support, preparing meeting agendas and background information, taking minutes, and finalizing management team travel logistics. Process HR invoices. Serve as a back TA. Perform other HR special projects.

40% HR Customer Service

Provide strong customer service, via email, phone or in person; screen and direct inquiries; answer questions from employees and the general public regarding human resources issues, rules, and regulations relating to human resources management; Provide HR guidance (personnel on the interpretation of personnel policies, programs and procedures). Liaisons between management and non-management employees to provide problem resolution and help with HR related requests. Serves as a backup to the Talent Acquisition Specialist. Process all unemployment claims and complete employment verifications. Participate in the Kennedy Center new hire orientation as needed; liaise with Kennedy Center Facilities and IT to ensure equipment set-up and space for all new hires. Responsible for creating new employee personnel files; ensure that all HR files and records are accurate and up-to-date. Manages shared departmental inboxes; responds to phone and email inquiries and escalates non-standard issues as needed.

20% Recruiting

Back-up the TA with staffing needs which include job postings; applications; on-boarding; and, offer letters, as needed. Works with managers to ensure timely completion of all new hire paperwork, job requisition forms and other paperwork related to new hires. In partnership with the TA, prepare new hire package for the onboarding of employee; scheduling in-person meetings, managing the I-9 process; inputting new hire in DC Registry, closing/filing the requisition on ATS, tax forms, personal information forms, etc. Assist with recruiting and staffing logistics; verify employment history and process pre-employment background checks. Assist with reference checks as requested. Build strong relationships with all new hires to ensure a smooth transition into business. Supports HR initiatives as needed.



Bachelor's Degree and four to five years related HR experience or equivalent combination of education.

Minimum Skills and/or Knowledge Required

  • Strong interpersonal skills and the ability to interact with a variety of internal and external audience

  • High-level organizational skills that reflect the ability to perform and prioritize multiple tasks

  • Excellent attention to detail

  • Excellent written and verbal communication skills

  • Demonstrated ability to work as a team player as well as the ability to work independently

  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point)

Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is low.

The John F. Kennedy Center for the Performing Arts is a world premier performing arts organization and our nation's cultural center. Diversity is a critical component of our mission, vision, and values. Our staff exhibits a wide variety of perspectives and experiences which enable us to foster and strengthen an environment of diversity and inclusion. We offer a comprehensive range of benefits including medical, dental and vision insurance, paid vacation and sick leave, and a 403(b) retirement plan.

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