Supervisory IT Program Manager (Cloud Services Program)
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed No
1. Attention to Detail - is thorough when performing work and conscientious about attending to detail;
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately;
4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
1 year of specialized experience equivalent to at least the GS-13 level in the Federal service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as: implementing goals, objectives, plans, policies, and performance measures for IT cloud-based services and technologies in a biomedical research environment; preparing annual and multi-year budget requests; assigning and evaluating work to employees and contractors; advising administrative and scientific staff on a wide range of technical matters; and researching and evaluating new technological developments that will enhance the services provided.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/10358940
This job does not have an education qualification requirement.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
- - This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non-emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave.
- - At the supervisor's discretion, this position may offer work schedule flexibilities: telework, compressed schedules, or flexible schedules.
- - A one-year probationary period may be required upon selection/placement.
- - A one-year supervisory trial/probationary period may be required upon selection/ placement.
- - We may make additional selections for similar positions within the commuting area(s) of the locations listed through this vacancy announcement.
- - The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
- - The NIH maintains a tobacco free work environment and campus.
You will be evaluated for this job based on how well you meet the qualifications above.
If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating and Selection procedures for placement in one of the following categories:
- - Best Qualified - for those who are superior in the evaluation criteria
- - Well Qualified - for those who excel in the evaluation criteria
- - Qualified - for those who only meet the minimum qualification requirements
To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), you must substantively exceed the basic qualifications by scoring at least an 85 on the assessment and meet all eligibility, physical, medical, suitability, and any other requirements. Read more Security clearance Public Trust - Background Investigation Drug test required No