Information Technology Specialist (SYSADMIN)
Relocation expenses reimbursed No
This position is designated as High Risk and requires a background investigation. Unless an appropriate background investigation is already on record with the Office of Personnel Management, you must undergo a background investigation.
If you are selected, you must complete a one year probationary period.
You do not need a degree to qualify for this position.
You must have IT-related experience demonstrating each of the four competencies listed here:
1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail;
2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and
4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
We are looking for at least one year of specialized experience related to this position as described below:
To qualify for the GS-13 level, you need to have at least one year of full time experience equivalent to the GS-12 level defined as designing and implementing software and/or database systems; conducting data analysis; and communicating technical and/or non-technical information to others.
Your answers to the on-line assessment will be used to evaluate your competencies in the following areas: 1) Skill in the implementation of systems based on DevOps and automation; 2) Knowledge in operating cloud-based computing systems; 3) Knowledge of tools for automating DevOps processes; 4) Skill in developing and maintaining problem tracking and resolution databases; 5) Knowledge of contract management; 6) Knowledge of computer troubleshooting techniques, requirements, methods, sources, and procedures to provide customer support; 7) Ability to coordinate Continuous Integration and Continuous Delivery (CI/CD) pipeline for applications; 8) Skill in written communication.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This position is located in the Office of Mission Support, Office of Enterprise Information Programs, Enterprise Records Management Division in Washington, DC. For more information on this office, visit their website: https://www.epa.gov/aboutepa/about-office-mission-support.
If selected, you must work at the location stated in this announcement.
Except in special circumstances, those new to the federal government will be hired at the starting salary (step 1) of the applicable grade range listed above.
Are you a Displaced Federal Employee? If so, please read the Required Documents section and visit the EPA website for additional information: EPA Announcement Policies and Procedures.
EPA participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees. For additional information: EPA Announcement Policies and Procedures.
If you are selected, travel, transportation, and relocation expenses will not be paid by EPA. Any travel, transportation, and relocation expenses associated with reporting to work in this position will be your responsibility.
If you have part-time work experience, read this: EPA Announcement Policies and Procedures.
Position has portable work and selectee may be authorized to telework after meeting eligibility requirements if approved by the supervisor/manager.
This position is in the bargaining unit.Read more
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and required documents to ensure you meet the basic qualification requirements. Your resume must address the knowledge, skills, and abilities listed in the Qualifications section. If you meet basic qualification requirements, your application will be further evaluated based on your answers to the online assessment. Your responses to the online assessment will be used to measure the degree to which your background matches the requirements for the position. You are being evaluated under the category rating method which means, if you are determined to be qualified, you will be placed into the ‘Best Qualified’, ‘Well Qualified’, or ‘Qualified’ category.
We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. We will evaluate your qualifications and eligibility and notify you if you meet minimum qualification requirements. If you are referred for consideration, you may be subject to additional assessments.
NOTE: We do not require a separate statement responding to the competencies, also referred to as Knowledge, Skills, and Abilities (KSAs). However, your resume should clearly show possession of these competencies.
To preview questions please click here. Read more Security clearance Public Trust - Background Investigation Drug test required No