Chief Program Officer
The National Center's Chief Program Officer supports the mission of the National Center through managing, and implementing a national marketing strategy for the VictimConnect helpline, and a DC specific marketing strategy for the DC Hotline, while bringing together research and best practices for hotline management. In collaboration with the Director of Technology, the Program Officer, Victim Services will direct the implementation of technology into hotlines, and will coordinate with experts across multiple disciplines. The ideal candidate for this position will possess excellent time management and organizational skills, have strong written and verbal communication, attention to details, and team-oriented approach to work. Additionally, the candidate should have experience bringing together experts from multiple disciplines to create a strategic plan to increase the utilization of the hotlines. Essential Functions: . Routinely reports to the Executive Director and COO to provide reports on efficiencies and status of programs . Works with program directors/managers to set goals, and objectives to maximize efficiencies and expand program reach and services . Provides leadership, supervision, oversight and management of the organization's programs and services including the tribal mapping project, training and technical assistance programs, and victim services programs . Develops new and innovative programs to further the mission and expand the reach of the organization . Promotes cross-programmatic efficiencies, expansion and learning . Represents the organization to a variety of audiences including funders, policy makers, government agencies, advocacy and victims' rights groups . Collaborates with the Chief Financial Officer to monitor and all programmatic budgets managed, and adequate staff resources are being directed to each program . Collaborate with Chief Communications and Marketing Officer to ensure program deliverables are being met, and production deadlines and deliverables for each program are on target . Collaborate with the Chief Operations Officer to ensure staff supervision of all direct reports, and provide leadership and support to the teams on issues pertaining to performance management . Ensure all programs operate within the mission of the organization, and are responsive to staff needs and leadership vision . Assist Executive Director in identifying and securing funding sources for the organization . Manage program reporting and performance metrics, including accurate data and progress reporting to all funders Competencies . Excellent Judgement. . Results Driven. . Initiative. . Leadership. . Time Management. . Decision Making. . Organizational Skills. . Strong Communication Skills. . Ethical Practice. . Supervisory Experience. . Ability to operate as an effective and strategic thinker. . Excellence in budget management and ability to project financial outcomes. . Strong problem solving skills. Supervisory Responsibility This position will oversee the Director of Training and Technical Assistance, Director of Victim Services, Associate Director of the Center for Victim Research, and the Director of the Tribal Mapping Project. Work Environment This position is located in our Arlington, VA office. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 50 pounds Position Type/Expected Hours This is a full-time position, and hours of work and days are Monday through Friday, 9:00 am to 6:00 pm Weekend and overtime work will occasionally be required. Travel This position does not typically require travel. Required Education/Experience 1. Master's degree, or related field or equivalent level of experience, training and education. 2. At least 5 years of supervisory experience in a senior leadership role. 3. Ability to set and maintain professional demeanor in the workplace. 4. Exceptional program management experience Preferred Education/Experience 1. Previous experience working with Federal Grants and familiarity of Federal Government budgeting process. Other Information: This position requires a criminal background check and is an FLSA exempt position. The salary for this position begins at $120,000-$130,000. This position allows telework up to three days per week, after a successful probationary period.