Fire alarm systems technician
Vodastra Technologies is seeking a fire alarm systems technician to join our team! You will resolve fire alarm system related issues for your clients. Responsibilities: Provide technical assistance with fire alarm systems, including panels and detectors Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions Qualifications: Previous experience in fire alarm systems, panels and duct detectors, customer service, or other related fields. Strong troubleshooting and critical thinking skills. Fire control system experience, technical training, or equivalent combination of education and experience. Skills including: installing, configuring, troubleshooting, programming, and replacing parts as need. Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures. Ability to maintain and complete accurate record keeping and processing of paperwork. Must work well independently, as well as follow directions. Ability to handle more than one responsibility at a time. Ability to work under deadline pressures. Strong communication skills, organizational skills, and time management. Ability to build rapport with clients. Positive and professional demeanor. Tech MUST have his/her own tools and transportation.