Director, Quality and Community Partnerships
What You Will Do:General SummaryUnder limited supervision partners with both the UMMS Care Management Teams at each hospital and our post-acute care community partners to ensure that UMMS patients are discharged to post-acute care setting that are high quality and cost effective. The focus is to match the needs to the patients with the correct post-acute care setting and monitor the outcomes for our patient. This person serves as a primary interface with our post-acute care partners including skilled nursing facilities, home health agencies, hospices provider and other community partners to ensure high quality care upon discharge from all UMMS acute care hospitals. Principal Responsibilities and TasksEstablish and building a relationship with a network of post-acute providers that deliver efficient, high quality and cost-effective care in the communities served by the University of Maryland Medical System.In conjunction with executive leadership, develop and implement strategies/technology to improve clinical, quality and financial outcomes in the post-acute network including but not limited to reducing readmissions, decreasing total cost of care and improving patient satisfaction.Develop a dashboard for senior executives to monitor key clinical, financial and quality post-acute network performance metrics and individual post-acute provider performance.Identify, develop and deploy standards of care for post-acute providers, by case-types.Oversee daily clinical operations and manage staff performance to develop a quality post-acute care network. Connections and clinical handoffs to post-acute network providers.Manage department budget according to expected standards. Secondary Responsibilities and TasksServe as a post-acute care system expertIdentify and participate in grant or research opportunities in post-acute care, network management, clinical connectivity or transitions of care and other applicable topics. Participate in system evaluation of re-admissions and clinical strategies that reduce acute care length of stay while improving clinical outcomes.Assist in designing risk based payment strategies.What You Need to Be Successful:Education and ExperienceMaster's degree is required.Five years supervisory/management experience in healthcare setting such as an acute care hospital, rehabilitation hospital, nursing home, or Health Maintenance Organization is required.We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.