Customer Service Advisor

Employer
TBC Corporation
Location
Columbia, MD
Posted
Dec 07, 2018
Closes
Dec 10, 2018
Function
Customer Service
Industry
Retail
Hours
Full Time
In the Customer Service Advisor role, you'll have a great opportunity to get your foot in the door, learn the business, and build a career. The role of the CSA is to sell tires, tire related services, and mechanical services in a retail store. The Career RoadMap for CSA can take you to Service Manager and/or Store Manager with the development and increase of your knowledge, skills, and abilities. Primary Responsibilities Assist customers in selecting the proper fitment of tires Inform customers of vehicle inspection findings Educate customers on schedule maintenance services Assist Store Manager and Service Manager with operational duties Deliver professional and courteous customer service consistently Industry Requirements Customer Service Experience Sales Experience Service Advisor Experience Requirements: Ability to work a flexible retail schedule including weekends, evenings and holidays Valid Driver's License Criminal Background Check Pre-employment Drug Screen 18 years or Older Benefits Offered Medical, Dental and Vision coverage 401(k) with company match Generous paid vacation and PTO programs Tuition/ASE Certification Reimbursement Career Path Development Plans Tool Insurance WIDE-OPEN, FAST-PACED, ACTION-PACKED! That's how we describe our working environment. It's what sets life at TBC apart from the rest. There's never a dull moment when there's always a chance to thrill a customer, make the organization more profitable and enjoy greater career success. Nine simple words neatly summarize the essence of our culture. If it matters to YOU, it matters to TBC! APPLY TODAY! www.tbccareers.com TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment

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