Customer Service Intermediate level

Randstad USA
Rockville, MD
Dec 06, 2018
Dec 12, 2018
Customer Service
Full Time
Our client in the Rockville area is in immediate need of an expert customer service representative. This position is with a renowned company in the Insurance Industry, and due to the nature of the position, previous experience with Insurance is preferred. This is a fast-paced customer service position that will be 90% over the phone with a mix of outbound and inbound calls. If you are a energetic Insurance professional looking for a good base salary and great benefits, please apply today! Responsibilities: Take inbound calls to answer client questions Make outbound calls to return voicemails or provide follow up responses Notify clients of expiring coverage and upcoming renewals Manage your day personally (there will be some administrative tasks in this position) Working hours: 8:00 AM - 5:00 PM Skills: Success in the insurance industry or fast-paced call center environment Knowledge of Property & Casualty or Life & Health Insurance Great customer service and computer skills Education: Bachelors Experience: Entry Level Qualifications: Preferred Property and Casualty license Life and Health license is a plus 2+ years in insurance environment Please apply and send your resume to Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.