Sentara Williamsburg Regional Medical Center is seeking a Rotating Shift, Flexi, Receptionist to support our Guest Services Department.
We are looking for thoughtful, well-rounded team focused members that take pride in their work to complete Sentara's mission. We are committed to creating consistently exceptional experiences. We know great ideas come from everywhere, so we support innovation throughout the company. Moreover, because we value people as our greatest assets, we remain inclusive, open, and actively engaged -- with our customers, partners, communities, and each other.
Sentara Williamsburg Regional Medical Center
Sentara Williamsburg Regional Medical Center, a Certified Primary Stroke Center, has 145 licensed beds and features the latest healthcare technologies, serving the region with the life-saving capabilities of an ultra-modern medical center.
The hospital offers a full range of medical care from emergency heart catheterization to all-inclusive obstetrics care where patients are able to stay in one room. The hospital also provides advanced imaging and â€œsmartâ€ operating rooms. Sentara Williamsburg Regional Medical Center has also achieved Magnet® recognition, the nation's highest honor for excellence in nursing.
Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!
Keywords: Admin, Customer service, Administrative, front desk, secretary, clerical, data entry
Ability to communicate effectively with individuals of varied backgrounds, ages, ethnicities, education and experience levels. Ability to communicate in a work environment with frequent interruptions. Displays high level of initiative and utilizes independent judgment routinely. Guest Services/Volunteer Services Receptionist monitors volunteers, provides applicable information to volunteers to ensure sharing of correct information to visitors, confirms supplies are available at desk, and checks department schedule to guarantee coverage. Operating Room (OR) Receptionist works to efficiently coordinate all scheduling of procedures, provides notifications and changes to appropriate staff, and collects necessary demographics to ensure maximum utilization of OR resources while ensuring provider and patient needs are met.
Functions in a multi-disciplinary environment that requires the application of excellent customer service skills to all internal and external customers, vendors, visitors, and patients. Communicates information, trains and leads volunteers and students (as applicable by department), and redirects inquires as appropriate utilizing applicable office equipment and resources. Performs various clerical duties as assigned.
High School Grad or Equivalent
Required: Administrative - 1 year
Preferred: Clerical - 1 year, Healthcare - 1 year
None, unless noted in the "Other" section below
Required: Communication, Microsoft Word, Service Orientation, Speaking
Preferred: Microsoft Excel