A team player with extensive experience in quality customer service, office management and administration. Technically proficient in Microsoft Office Applications (Word, Excel, and Outlook). Excellent interpersonal communication skills and multi-tasking abilities to work under pressure to meet tight deadlines to include the following:
Assist in updating building information and announcements.
Communicate effectively and timely with office and maintenance team.
Provide professional and courteous service to all tenants and visitors of the property.
Follow up with tenants after work requests are complete, notify Property Manager of recurring or ongoing issues.
Coordinate services with outside contractors.
Perform regular property walks to ensure the building and grounds are presentable. Ensure common area cable and Wi-Fi services are operational at all times and coordinate any repairs with Property Manager. On a daily basis, confirm that the fitness center, conference center & outdoor recreational & seating area are clean and presentable.
Monitor tenant/visitor parking in accordance with company policies.
Receive tenant concerns and communicate regularly and effectively with maintenance and management.
Become an expert on all community features and amenities.
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