Information Technology Manager, AD-0301-00-Census-EXT-REA
50% or less - Position requires 25% local travel and 25 % overnight travel.
Relocation expenses reimbursed No
Applicants must meet all qualification requirements by the closing date of this announcement.
Applicants are responsible for insuring that the application submitted clearly indicates that they meet the qualifications listed below. To be eligible for this position, you must have the specialized experience, education, or a combination as indicated below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
EXPERIENCE: Applicant must have one year of specialized experience sought for these positions. Examples include experience supervising a technical support staff, training office employees on software, hardware and automation operations. Experience troubleshooting technical issues and evaluating, analyzing, coordinating automation operations. Experience working with various Microsoft, Apple, Cisco operating and administrative programs. Experience working with and supporting various office technologies and devices including telecommunications hardware such as router, switches, servers, mobile devices, laptops, IPads, Personal Computers, VOIP telecommunicaitons systems and printers. Experience tracking property management, reporting and documenting lost, missing, stolen equipment. Experience scheduling and coordinating data entry operations.
EDUCATION: Bachelor's degree plus 1 full year of graduate level education or superior academic achievement with major study in computer science, information science, information system management, mathematics, statistics, operations research, engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.
The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office at 301-763-4060. The decision on granting reasonable accommodation will be on a case-by-case basis.Read more
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.
How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).
The scored occupational questionnaire will evaluate you on the following competencies at the full performance level of this position AD-00:
- Ability to supervise, train, assign work, set priorities, coordinate, plan and oversee subordinate staff.
- Skill in troubleshooting technical issues and evaluating, analyzing and coordinating automation operations.
- Knowledge of various programs such as Windows 10, MS Office suite and iOS.
- Ability to lead automation support efforts and coordinate resources to support all office data entry and related automation activities.
For more information on category rating, please go to: http://www.hr.commerce.gov/s/groups/public/@doc/@cfoasa/@ohrm/documents/content/prod 01_009474.pdf
We recommend that you preview the online questions for this announcement before you start the application process.
To preview questions please click here. Read more Security clearance Q - Nonsensitive Drug test required No