Information Services Assistant (Library Information Assistant)

Expiring today

Location
RESTON (EE14), VA
Salary
$48,364.37 - $80,606.45 Annually
Posted
Nov 29, 2018
Closes
Dec 17, 2018
Function
Administrative
Hours
Full Time

Provides information, instructional and reader's advisory services to customers. Assists customers with circulation services. Provides computer assistance and troubleshooting as needed. Communicates and interprets library policies and procedures to the public. Participates in marketing, maintenance and development of branch collection. Schedules room and program reservations for public and library events. Performs opening and closing procedures. Serves the public with special regard to members of the community for whom English is not the first language, to include programs, tours, displays, translated instructions and special help with information queries. May provide or host programs, tours or outreach visits.

Schedule: Scheduling flexibility is imperative. The schedule includes evenings, Saturdays and Sundays as assigned. The schedule may vary depending on the needs of the library.

Illustrative Duties Answers reference questions from customers through the use of standard reference books, documents, and electronic resources;
Assists and instructs customers in the use of print and online reference materials;
Advises and assists customers in the selection of books, periodicals, media, and other materials;
Plans and provides programs and outreach to customers of all ages;
Maintains collection by weeding, marketing, and merchandising library materials;
Trouble-shoots library computers and reports unresolved problems through proper channels;
Remains current in resources, services and technologies in the information field;
Performs copy cataloging of fiction library materials;
Identifies materials to be considered for addition to the library collection. Required Knowledge Skills and Abilities Working knowledge of the principles, standards, and practices of library science;
Knowledge of library reference sources and methods;
Ability to meet and provide information service to customers of all ages;
Ability to work with other employees;
Ability to learn new procedures and resources;
Ability to communicate verbally in order to answer reference questions and provide reading
guidance;
Ability to understand and interpret policies;
Ability to carry out objectives under supervision;
Ability to promote interest in library services;
Ability to carry out objectives under supervision;
Ability to plan and provide community-oriented library programs and outreach. Employment Standards MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: graduation from an accredited four-year college or university plus two years of experience working in a library, bookstore, educational or research setting.

CERTIFICATES AND LICENSES REQUIRED:
Not applicable.

PREFERRED QUALIFICATIONS:
Two or more years of experience working in a public library. Some demonstrated experience and proficiency with collection maintenance. Strong customer services skills. Demonstrated knowledge and experience with providing reference services by assisting patrons in the location and use of various library materials and equipment. Experience in planning and providing programs and outreach to adults. Demonstrated computer and mobile device proficiency, including usage of e-books and Microsoft Office Suite applications (i.e., Outlook, Word, Excel and PowerPoint). Experience troubleshooting computer hardware

NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position will be required to complete a criminal background check and Child Protective Services Registry check to the satisfaction of the employer.

PHYSICAL REQUIREMENTS:
This position requires one to be able to input, access and retrieve information from a computer, stoop, bend, reach, lift books weighing up to 10 pounds, and perform repetitive hand, arm, wrist and shoulder movements. Ability to be physically active for three hours at a time. Ability to push and pull full 4-wheeled book carts and book bins. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:Panel interview.

It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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