Auto - Internet Sales Manager
Capitol Cadillac and Capitol Buick GMC are looking for a full-time professional to handle internet leads. This is a career opportunity for someone who is outgoing, possess time-management skills and is self-motivated.
Working in an office environment, you will act as the essential communications link between the customer and the dealership. In this position, we need you to be friendly, articulate, enthusiastic, and a self-motivated team player with outstanding organizational skills, a positive attitude, and an excellent work ethic. This is a performance based compensation opportunity. Motivation = Success!
Job Responsibilities for our Internet Manager:
Great attitude with a high-energy, dynamic personality.
Excellent verbal and communication skills.
Develop proficient use of CRM (customer relationship management) software
Establish daily goals and objectives
Create campaigns to develop new customers
Placing phone calls to current customers and potential leads as part of follow up program and track the outcome
Identify the customer’s needs and schedule appointments
Strive to maintain a steady supply of hot prospects at all times
Assist Sales Team in effective steps of sales process
Treat all customers efficiently and professionally, always with a smile
Work closely with Sales Team in all steps of the deal
Be thoroughly familiar with current and new products, including features, specifications, prices, color, options, standard equipment and comparisons to competitor’s vehicles
Daily follow up with prospects and customers through the CRM system
Use telephone and email effectively to seek and obtain appointments with prospects
The ability to compose and send proper business emails and correspondence
Work in a team atmosphere, willing to help whenever necessary
Job Requirements for our Internet Manager:
Minimum two years automotive customer service or sales background
High school graduate
Listening and understanding the wants/needs of the customer
Excellent problem solving skills
Dependable and reliable
Clear and professional phone voice
Professional appearance and demeanor
Strong leadership, organization and time management skills
Excellent interpersonal, written and verbal communication skills
Ability to meet or exceed performance targets set by management
Attention to detail
Have a positive and enthusiastic attitude
Friendly outgoing personality
Interested in sales
Interested in personal success
Motivated and driven by goals, strong work ethic
Strong communication skills – verbal and written
Candidate must successfully complete:
Clean motor vehicle record
Top pay and benefits including health, dental, 401k, and paid vacation/sick days. We promote a workplace of integrity and respect. Our customers and our employees LOVE the environment. Come see what it would be like to become a part of a winning team!