Child Protective Services Program Manager
Plans, organizes, evaluates, coordinates and oversees the work of the Child Protective Services (CPS) Program which includes the operation of the child protective services hotline, after-hours operations, and responding to reports of alleged child abuse and neglect. Provides direct clinical and administrative supervision, mentoring, and coaching of CPS Supervisors to ensure the safety, well-being, and permanence of children, and to prevent the occurrence or reoccurrence of child abuse or neglect. Works with other Department of Family Services (DFS) and Human Services agencies to identify and address children, family, and community needs in response to allegations of child abuse and neglect. Provides input for preparation of the program budget and monitors and manages program expenditures. Develops and monitors program outcome measures. Oversees the delivery of services. Provides direction for the development of periodic reports regarding mandates as established by the Virginia Department of Social Service and the Code of Virginia. Uses data to drive practice and practice improvements. Establishes standards for quality work, and for staff selection and retention. In collaboration with Human Resources, provides guidance and assistance to program supervisors in resolving employee performance and behavioral issues and challenges. Responds to client, partners/stakeholders, the community, the Board of Supervisors, and other elected officials, and DFS management regarding concerns and issues. Serves as the Child Protective Services representative/expert at the local, state and national level, as well as for the Children, Youth & Families Division, as needed. Performs other related duties in support of the DFS mission, goals and objectives, as needed or as assigned. This position works under general direction of the Children, Youth & Families (CYF) Division Director.
Required Knowledge Skills and Abilities
Incumbent must have proven skills, knowledge, and abilities in the following areas: experience in service and program development; leading, supervising, and supporting supervisors of trauma-informed teams; implementation of budget strategies; contracts management; personnel management practices; staff development strategies; performing in a public sector human services organization with diverse programs and client populations; participating in local, regional, and statewide collaborative planning and coordinating opportunities; applying for, monitoring, and reporting on multiple grants at once; data management and reporting; developing, monitoring, and evaluating outcome and performance measures; comprehensive understanding of the dynamics of child welfare and the impact of trauma on individual and family functioning, and community impact; ability to contribute to meaningful dialogue to influence change; and cultural awareness and humility to address complex needs of diverse populations.
Any combination of education, experience and training equivalent to: graduation from an accredited four-year college or university with a bachelor's degree in social services or human services, or with major course work in a specialty that confers within a community-based service delivery setting (for example, child development and family studies, education, public administration, recreation), or other related field; plus five years of professional experience in the social services, human services, or other community-based service delivery service or setting; two of which included supervising professional staff. A master's degree in an appropriate field may be substituted for one year of the required experience.
Driver's license required upon hire.
Master's degree in social work, human services, public administration, or a related field. Minimum of five years of professional social or human services work which primarily involved conducting abuse and neglect investigations to identify and respond to cases of child abuse/neglect, and develop safety plans. Work must have demonstrated knowledge of the abuse/neglect continuum, including but not limited to trauma, aggression, denial, depression, physical injury, family/societal influences and actions, intervention techniques, engaging involuntary clients including alleged abusers and caretakers of victim children, conflict resolution, and, the legal system.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position must satisfactorily complete a criminal background check, Child Protective Services Registry check, and driving record check.
Ability to communicate clearly and concisely, both orally and in writing.
Sufficiently mobile to travel within the county and state to attend meetings. Ability to use automated technology. Employee may be required to lift up to 15 pounds. All duties performed with or without reasonable accommodations.
It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.