Circulation Manager (Library Assistant III)
Responsible for circulation operations at a community library branch. Schedules and trains staff and evaluates performance. Ensures that circulation departmental policies and procedures are followed and that the library users are treated with courtesy and tact. Responsible for the overall training of current and new circulation staff in county procedure, technology, and customer service; works directly with the public on the circulation desk. Serves as a member of the branch's management team. Recruits, trains and supervises volunteers.Illustrative Duties Manages a community circulation department;
Communicates and implements circulation policies and procedures at a community library;
Develops agendas and conducts monthly circulation department staff meetings;
Resolves complex circulation problems and clients' account issues, such as outstanding books and fines referred from other staff;
Responsible for reconciling and reporting branch financial transactions;
Interviews, selects, trains and evaluates the performance of subordinates and volunteers;
Supervises department managers;
Prepares daily and biweekly circulation schedules, ensuring efficient branch coverage;
Assigns circulation support tasks;
Identifies staff development and training needs;
Performs all general public service circulation duties and support tasks;
Serves as a member of the Branch Management Team;
May serve as branch Person-in-Charge.
Required Knowledge Skills and Abilities Thorough knowledge of library duties, policies and procedures;
Thorough knowledge of how to operate and effectively utilize the Library's automated
Knowledge of English grammar, spelling, and punctuation;
Knowledge of word processing and computer applications;
Ability to supervise and coordinate the work of others;
Ability to effectively train others;
Ability to communicate effectively in English, both orally and in writing;
Ability to establish and maintain good working relationships with others;
Ability to deal with stressful situations and difficult customers;
Ability to exercise tact, good judgment and initiative;
Ability to work independently within established policies, procedures, and guidelines;
Ability to analyze problems and recommend solutions;
Ability to evaluate procedures and recommend improvements;
Ability to learn and independently use office equipment, including software suites and
Ability to perform basic arithmetic. Employment Standards MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to completion of an associate degree or two years (60 semester hours) of course work at an accredited college or university; plus, three years of full-time library experience or the equivalent amount of part-time library experience, including two years performing duties comparable to Library Assistant I or one year comparable to a Library Assistant II.
CERTIFICATES AND LICENSES REQUIRED:
Four or more years of experience working in a library setting with three or more years of supervisory experience.
NECESSARY SPECIAL REQUIREMENT:
The appointee to the position will be required to complete a criminal background check and Child Protective Services Registry check to the satisfaction of the employer.
Ability to input, access and retrieve information from a computer. Ability to lift books weighing up to 10 pounds. Ability to push and pull full book bins and book carts. Ability to perform repetitive hand, arm, write and shoulder movements. Ability to stoop, bend, and reach. Ability to stand for two hours at a time. Ability to push and pull full 4-wheeled book carts and book bins. All duties performed with or without reasonable accommodations.
It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.