Information Technology Specialist I

Fairfax, VA, VA
Nov 20, 2018
Jan 30, 2019
Analyst, Research
Full Time

Job Category : Classified Staff

Working hours :

Salary : Commensurate with education and experience.

Web Announcement :
Advanced Technology Specialist

The George Mason University College of Education and Human Development invites applicants for the position of Advanced Technology Specialist.

George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.

Responsibilities: The position is designed to support the college and its technology needs across a wide variety of technical platforms and methodologies. The scope of work includes the following responsibilities: * Support all CEHD classrooms and computer labs, including imaging and computer related peripherals * Install and maintain faculty, staff, and student devices to include computers, phones, tablets and printers * Provide virus remediation, backup and recovery on all devices as needed * Setup videoconferencing and web conferencing as needed in CEHD conference rooms * Respond to calls for technical assistance on and off campus * Manage inventory and replace obsolete equipment as needed * Communicate with vendors when technology issues cannot be resolved locally * Determine equipment and software requirements for activities/events * Ensure network security protocols are followed

Required Qualifications: * Demonstrated experience with A/V automation equipment (Crestron, Control4, Savant, etc) * Experience supporting a multi-user organization * Ability to multi-task * Experience with an imaging platform (SCCM/WDS, FOG, etc) * Familiarity with H.323/SIP video equipment (Tanberg, Polycom, Cisco, etc) * Deep troubleshooting expertise * Familiarity with virtual infrastructure (Hyper-V, ESXi, etc) * Significant demonstrated user support experience * Able to prioritize tasks and detail focused * A+ or higher certification; or an equivalent combination of education and experience. Preferred Qualifications: * Experience in Higher Education * Familiar with Linux basics * Familiar with windows server administration (SCCM/AD) * Experience with enterprise backup systems (Veeam, Unitrends, etc) * Experience with lab management software (DSC, Faronics, etc)

Special Instructions : For full consideration, applicants must apply at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

MasonAd : Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report Up and Coming spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Masons diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement : George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Job Close Date :

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