Supervisory IT Program Manager
Occasional travel - You may be expected to travel at least 25% or more for this position.
Relocation expenses reimbursed No
Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Application materials must demonstrate the selective placement factor. Applicants who do not meet it are ineligible for further consideration.
The Selective Placement Factor for this position is: Having a Mastery of, and skill in applying, project management and planning techniques; ability to plan, organize, coordinate, and direct resources in execution of organization priorities and long-range plans, As well as knowledge of principles, methods, metrics, tools, and techniques of stakeholder requirements gathering and project management, knowledge of the organization's mission and functions, and how it's social, political, and technological systems work and operates effectively within them; this includes working within the established governance structure.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS - 14 in the normal line of progression for the occupation in the organization. Specialized experience includes : The ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies. Able to acquire and administer human, financial, material, and information resources in a manner that instills public trust and accomplishes the Department's mission, and use new technology to enhance decision-making. Able to create a work environment that encourages creative thinking, and maintain focus, intensity and persistence, even under adversity.
Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
There is no educational substitution for the GS -15 level.
This job does not have an education qualification requirement.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
Alternate Application: If you are unable to apply online view the following Alternate Application Information instructions at https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in alphabetical order.