Knowledge Management Technician

Baltimore, MD
Nov 09, 2018
Nov 12, 2018
Specialty Trades
Full Time
Job Description Knowledge Management Technician Netorian is currently recruiting for four Knowledge Management Technicians to join our team in Afghanistan as the in country network and system administrators to support United States Forces Afghanistan USFOR A under the Command Control Communications Computers Information Technology C IT Services contract Job Description The Knowledge Management Technician will Install operate and maintain SharePoint Adobe Connect System Customer Relations Manager CRM and the Task Management Tool TMT or others as upgraded or determined by USFOR A Troubleshoot capability problems down to the packet level and determine if all pertinent protocols are traversing the network as intended Responsible for the development planning design testing implementation upgrade and management of internal and external SharePoint sites includes and future upgrades supporting USFOR A and its partners Functions shall include determining overall website design and structure monitoring web site functionality security and integrity troubleshooting and resolving problems reviewing testing collecting and analyzing website statistics evaluating new web applications and providing technical advice to web content providers Analyze USFOR As information architecture understand FOB Directorate CSTC A and Resolute Support organizational requirements to configure and maintain organizational taxonomies site collections policies procedures and solutions Install debug and maintain necessary code of assigned software Stay current with present trends and activities Collect long term year and permanent joint records on a quarterly basis Support collection of other record types and other time intervals if requested by USFOR AJ Organize collected data as requested by USFOR AJ Provide training about records management at all levels to ensure records are organized according to higher level guidance Perform physical resolution of user issues as required Execute day to day support maintenance activities on the servers and services Coordinates with appropriate agency to ensure backups and monitoring is being accomplished Assist USFOR AJ personnel in identifying new processes for automating the records management functions collections within the CJOA A Ensure SharePoint sites and File Systems are compliant with Knowledge and Records Management Directives Coordinate document test validate and deploy new technology as required Provide physical server support as required Maintain SharePoint server adobe connect server CRM server and TMT application IAW DISA and other government standards As needed upgrade both hardware and software of same servers This position is based in Afghanistan The Knowledge Management Technician will work hours a week days a week available on call Skills and Detailed Experience Required Minimum of two years of SharePoint admin experience and three years Microsoft Office SharePoint Server MOSS experience Demonstrate expert knowledge of SharePoint Architecture and functionality and a working knowledge of related technologies such as Windows Server administration Windows Architecture SQL Server xx Internet Information Server Active Directory Secure Socket Layer SSL Kerberos ISA and Microsoft Office desktop application integration with SharePoint Demonstrate a working knowledge with workflow InfoPath and the most current supported product capable of integration with other technologies Maintain DOD M compliance for IAT Level II Additional Qualifications SECRET clearance required Detail oriented with technical verbal and written communication skills Education High School Diploma Compensation Netorian offers a competitive compensation package for employees Salaries are based on skill level and experience Netorian provides equal employment opportunities for all persons and prohibits discrimination in employment because of race color religion sex sexual orientation age national origin or non disqualifying disability Netorian is an Equal Opportunity and Affirmative Action Employer MFDV Company Description A career with Netorian will offer great opportunities for growth while allowing you to work at the leading edge of technology Netorian offers a comprehensive and competitive benefits program that helps our employees live better and live well professionally financially and personally providing a solid foundation for your future